Student Support Services

WELCOME!

Student Support Services (SSS)

Is a federally funded TRIO program that helps students succeed in college. Our goal is to improve student retention, graduation, and transfer rates.

We offer a variety of free services, including:

  • Academic, transfer, career tech, and health advising

  • Financial aid and financial literacy workshops

  • Leadership and cultural enrichment activities

  • Study skills support and academic tutoring

Students who participate in SSS may also be eligible for grant aid scholarships, based on financial need and program involvement.

A posed photo of the 2022 graduating class at Northwest Shoals that were first generation Student Support Services participants

NWSCC SSS office locations are on both the Shoals and Phil Campbell campuses. 

  • Shoals Campus SSS office location is in Building 100, Room 117. 
  • Phil Campbell campus SSS office location is in Building 302 OC, Room 309.

Office Hours: Monday-Thursday: 7:30am-4:30pm. Friday: 7:30am-4:00pm

Tutoring Hours: *Please refer to the Summer 2026 Tutoring Schedule for additional information.

Our Mission

The Student Support Services program provides opportunities for academic development, assists students with basic college requirements, and motivates students toward the successful completion of their post-secondary education. The goal of SSS is to increase the college retention, graduation, and transfer rates of its participants.

Eligibility Requirements

The SSS program serves undergraduate college students who meet specific program requirements set by the U.S. Department of Education.

To be eligible for admission to the SSS program at NWSCC, students must be a U. S. citizen or permanent resident and meet at least one of the following criteria:

  • Be a first-generation college student because neither parent completed a bachelor’s degree

  • Have a documented disability with NWSCC.

Connect with SSS on Social Media

Summer 2026 Academic Tutoring Information

Academic Tutoring begins on June 1, 2026. Please review the schedule below to see the times and locations for tutoring. Virtual tutoring is still available by appointment only. Please email sss@nwscc.edu if you would like to schedule virtual tutoring.

Tutoring Options: In addition to on-campus tutoring, students can access free online tutoring through tutor.com, available via their courses in Canvas. 

Summer 2026 Shoals and Phil Campbell Tutoring Schedules

How do I become part of Student Support Services? 

You apply! Each year, the NWSCC Staff meets in-person with students who meet SSS requirements. These students complete an application for our program. This is a voluntary support service, only by submitting a complete application do you have an opportunity to secure a place in the SSS program as a participant. 

Student Support Services Application

Student Support Services Staff

Shoals Campus

Erica Daniel
Manager
Building 100, Room 117
256-331-5318 | erica.daniel@nwscc.edu 

Kelly Murray
Assistant
Building 100, Room 117
256-331-8057 | kelly.murray@nwscc.edu

Landon W. Hutcheson, M.Ed.
Transfer Advisor Coordinator
Building 100, Room 117
256-331-8096 | landon.hutcheson@nwscc.edu

Advising session with Landon

Phil Campbell Campus

Chenee McRae
Advisor
Building 302, Room 309
256-331-6235
cmcrae@nwscc.edu 

Hadassa Sarabia
Academic Tutoring Coordinator
Building 302, Room 230
256-331-6276 | hadassa.sarabia@nwscc.edu

Advising session with Hadassa
Tamarius Williams is our SSS Spotlight Student for November. This graduate of Florence High School is a second-year Northwest Shoals student and will graduate in spring 2024. Tamarius will transfer to University of North Alabama to work toward his bachelor’s degree in pre-veterinary medicine and then transfer to Auburn University for a Doctorate of Veterinary Medicine. With the Career Center’s assistance, Tamarius is job shadowing with the North Alabama Animal Hospital and getting valuable experience. He is also busy with Sigma Kappa Delta and Phi Theta Kappa honor society. Student Support Services is proud of Tamarius! We know he will accomplish great things!
Tamarius Williams
Tamarius WilliamsSSS Student Spotlight November '23
Savannah Berryman was a First Gen SSS student who graduated from NWSCC in 2021 and University of Alabama in 2023. She is now the Scheduler for Congressman French Hill (Little Rock, Arkansas) in Washington D.C.! In 2021, Savannah was the sole Alabama student chosen for the title of the New Century Transfer Scholar. She was also one of 20 college students nationwide to be selected for the All-USA Academic Team. Over 2,000 students were nominated! We are very proud of Savannah and all her accomplishments! Dream BIG!
Savannah Berryman
Savannah BerrymanDecember '23 SSS & NWSCC Graduate Spotlight
Ms. Ann joined our SSS team as a professional tutor in Summer 2021 after an extensive career as a registered nurse, NWSCC Nursing instructor, and contributor to the healthcare field through research. She participates in community events, and spends time with her family. She is a first generation college graduate and we are so lucky and PROUD to have Ms. Ann on our staff.
Ms. Ann Bales, MSN, RN.
Ms. Ann Bales, MSN, RN.SSS Nursing Tutor and January '24 SSS Spotlight
Our April student spotlight, NATALIE BOLDEN, is a SSS participant. She is a Power5 HVAC student at NWSCC and recently accepted an apprenticeship position at UNA in HVAC maintenence. A 2023 Metallica Scholarship recipient, she is currently working on her Associates in Occupational Technology and will graduate in 2025. She is a great example of hard work and dedication. We are so proud of all that Natalie has accomplished. SSS encourages you to dream big like Natalie and work hard toward your goals!
Natalie Bolden
Natalie BoldenApril '24 SSS Student Spotlight
Amy is a NWSCC graduate, earning an AAS-RN degree in 2022. While she was a student and an active SSS participant, she juggled a job in the medical field. As a first generation college student, she set an example of how important it is to DREAM BIG and use your campus resources! Amy is currently a medical-surgical nurse at Helen Keller Hospital and has completed training to be a Certified Nurse Aide instructor. She is also a house supervisor at Mitchell-Hollingsworth. Amy is working toward her Bachelor of Science in Nursing. We are so proud of your extreme dedication!
Amy Green, RN
Amy Green, RNMay '24 SSS & NWSCC Graduate Spotlight
Ms. Catherine Smith is an incredible asset to Student Support Services and Northwest Shoals! It's wonderful to see her dedication to both her role in assisting students and her academic pursuits. Opening graduation with a prayer was a beautiful and heartfelt moment for everyone present. She has made a lasting impact on the NWSCC community, and she deserves all the recognition and appreciation. Here's to Ms. Catherine as she continues to be a part of the NWSCC family!
Catherine Smith
Catherine SmithSummer '24 SSS & Graduate Spotlight
Taylor attended NWSCC from 2022-2024, played softball, and participated in SSS. Taylor shares her NWSCC experience: "There are so many good things I could say about NWSCC. It is such a great environment, and I always felt at home. SSS offered great services. I will be attending Athens State in the fall to complete my degree in elementary education. I was recently hired as an assistant coach at Russellville High School; teaching and coaching have been a dream for me from an early age." She encourages current students to do their best and seek out help when needed. "I hope you have a great experience at NWSCC and be involved in anything you can be! 'I can do everything through him who gives me strength.' Phil. 4:13." We are so proud of Taylor and wish her the best of luck!
Taylor Cameron
Taylor CameronAugust '24 SSS & NWSCC Graduate Spotlight
Myriam is an SSS participant, a NWSCC ambassador, PTK member, SGA secretary/treasurer, and on the cross-country team. While at NWSCC, she is majoring in pre-dentistry, plans to transfer to UNA in Fall 2025 and major in Biology/Pre-Dental and minor in Spanish Business. After UNA her plans are to attend UAB for her D.M.D. While attending NWSCC, she works as a medical assistant at Dr. Kelly’s Urgent Care. She shared a bit about her experience at SSS: “It has been a blessing to be a part of SSS and their resources have been a huge help. I am always happy to stop by the center and be greeted by a smiling face, it always makes my days! I will always be grateful for their support!” We are so proud of Myriam!
Myriam Elena Garcia
Myriam Elena GarciaOctober '24 SSS Student Spotlight
Keiara is currently working as an intern at Cliff-Michael Law Firm to gain valuable experience for her future career in law. She is also an active participant in various activities including the NWSCC Ambassador team, NWSCC College Robotics, and Upward Bound Math & Science programs, as well as other community events at the college. She plans to transfer to the University of North Alabama in the summer of 2024 to pursue a Criminal Justice and Business Administration degree with a Communications minor. She aims to attend Alabama to obtain her Juris Doctorate upon completing her undergraduate studies. We are extremely proud of Keiara and can't wait to see what she accomplishes in the future!
Keiara Jenkins
Keiara JenkinsFebruary '24 SSS Student Spotlight
Meet Grace Beard, a dedicated SSS student involved in several organizations, including the Student Government Association (SGA), Phil Campbell Campus Ambassadors, and the SSS Work Study program. Grace has big plans for her future—she intends to transfer to university to major in elementary education. Outside of her academic pursuits, Grace enjoys spending her free time hunting, fishing, and hanging out with her beloved pets. When asked about her experience with the Student Support Services (SSS), Grace shared, “SSS has been nothing but a positive experience. The whole team there has been the best group of people. My advisor, Mrs. Erica Daniel, is amazing—she's friendly, nice, and, most importantly, you can tell she really cares about you.” We’re proud to have Grace as part of our community and look forward to seeing all the great things she will accomplish!
Grace Beard
Grace BeardNovember '24 SSS Student Spotlight