About Student Support Services 

Student Support Services (SSS) is a federally funded TRIO grant program. SSS was established to assist students in bridging the gap to their success in higher education and to increase college retention, graduation, and transfer rates. SSS offers academic and transfer advising, career tech, and health services advising, financial literacy and financial aid workshops, leadership workshops, cultural enrichment, study skills tips, and academic tutoring. Grant aid scholarships may be available to eligible students based on need and participation with Student Support Services.

In addition to campus-based tutoring, students may access free online tutoring through Brainfuse, that can be accessed through individual student courses in Blackboard. 


Northwest Shoals Community College Student Support Services office locations are on both the Shoals and Phil Campbell campuses. The Shoals Campus SSS office location is in Building 100, Room 117. The Phil Campbell campus SSS office location is in Building 307, Room 26.

Monday – Friday: 7:30 a.m. – 5:00 p.m.

Tutoring Hours:

Monday – Thursday: 9:00 a.m. – 4:00 p.m.
*Please refer to the Summer 2024 Tutoring Schedule for additional information.

Our Mission

The Student Support Services program provides opportunities for academic development, assists students with basic college requirements, and motivates students toward the successful completion of their post-secondary education. The goal of SSS is to increase the college retention, graduation, and transfer rates of its participants.

Eligibility Requirements

The Student Support Services program is designed to serve undergraduate college students who meet specific program requirements set forth by the U. S. Department of Education.

To be eligible for admission to the SSS program at NWSCC, students must be a U. S. citizen or permanent resident and meet at least one of the following criteria:

Be a first-generation college student because neither parent completed a bachelor’s degree

Have a limited income based on federal guidelines. Click on the following link for these guidelines: http://www2.ed.gov/about/offices/list/ope/trio/incomelevels.html

Have a documented disability with Northwest Shoals Community College.

How do I become a part of the SSS program at NWSCC?

You apply! Each year, the NWSCC SSS staff meet face-to-face with students who meet SSS program requirements. These students then complete an application for our program. This is a voluntary support service; thus, only by returning a completed application in a timely fashion do you have the opportunity to secure a place in the SSS program.

By applying to SSS, you will be taking a major step toward your success at Northwest Shoals Community College.

Connect with SSS on Social Media

Summer 2024 Tutoring

Academic Tutoring begins on Tuesday, June 4, 2024. Please review the schedule below to see the times and locations for tutoring. Virtual tutoring is still available by appointment only. Please email sss@nwscc.edu if you would like to schedule virtual tutoring.

Student Support Services Staff

Shoals Campus

Beth Brewer
Building 100, Room 117

Hadassa Sarabia
Assistant to Student Support Services
Building 100, Room 117

Theron Brown, Jr.
Transfer Advisor Coordinator
Building 100, Room 117

Phil Campbell Campus

Chenee McRae
Building 302, Room 309

Erica Daniel
Student Union Building