About Student Support Services 

Student Support Services (SSS) is a federally funded TRIO grant program. SSS was established to assist students in bridging the gap to their success in higher education and to increase college retention, graduation, and transfer rates. SSS offers academic and transfer advising, career tech, and health services advising, financial literacy and financial aid workshops, leadership workshops, cultural enrichment, study skills tips, and academic tutoring. Grant aid scholarships may be available to eligible students based on need and participation with Student Support Services.

In addition to campus-based tutoring, students may access free online tutoring through Brainfuse, that can be accessed through individual student courses in Blackboard. 


Northwest Shoals Community College Student Support Services office locations are on both the Shoals and Phil Campbell campuses. The SSS office on the Shoals campus is located in Building 100, Room 117. The SSS office on the Phil Campbell campus is located in Building 307, Room 26.

Monday – Friday: 7:30 a.m. – 4:30 p.m.

Tutoring Hours:

Monday – Thursday: 9:00 a.m. – 4:00 p.m.
*Please refer to the Spring 2024 Tutoring Schedule for additional information.

Our Mission

The Student Support Services program provides opportunities for academic development, assists students with basic college requirements, and motivates students toward the successful completion of their post-secondary education. The goal of SSS is to increase the college retention, graduation, and transfer rates of its participants.

Eligibility Requirements

The Student Support Services program is designed to serve undergraduate college students who meet specific program requirements set forth by the U. S. Department of Education.

To be eligible for admission to the SSS program at NWSCC, students must be a U. S. citizen or permanent resident and meet at least one of the following criteria:

Be a first-generation college student because neither parent completed a bachelor’s degree

Have a limited income based on federal guidelines. Click on the following link for these guidelines: http://www2.ed.gov/about/offices/list/ope/trio/incomelevels.html

Have a documented disability with Northwest Shoals Community College.

How do I become a part of the SSS program at NWSCC?

You apply! Each year, the NWSCC SSS staff meet face-to-face with students who meet SSS program requirements. These students then complete an application for our program. This is a voluntary support service; thus, only by returning a completed application in a timely fashion do you have the opportunity to secure a place in the SSS program.

By applying to SSS, you will be taking a major step toward your success at Northwest Shoals Community College.

Connect with SSS on Social Media

Spring 2024 Tutoring

Academic Tutoring begins on Tuesday, January 16, 2024. Please link to your campus below to see the tutoring schedules for times and locations. Virtual tutoring is still available by appointment only. Please call 256-331-8057 if you would like to schedule virtual tutoring.

  1. Completion of a 2023-2024 Student Support Services Application (must qualify)
  2. Received Pell Grant during the 2023-2024 academic year
  3. Have sufficient unmet financial need as determined through the NWSCC Financial Aid Office
  4. Have earned at least 9 semester hours in Fall 2023 AND be currently enrolled in at least 9 credit hours in Spring 2024 (unless less than 9 are needed to graduate and/or transfer)
  5. Attempted no more than 70 credit hours overall at NWSCC
  6. Previously awarded the SSS Grant Aid Scholarship no more than once
  7. Have a GPA of at least 2.50
  8. Cleared any “holds” on their student account

Student Support Services Staff

Shoals Campus

Beth Brewer
Building 100, Room 117

Hadassa Sarabia
Assistant to Student Support Services
Building 100, Room 117

Theron Brown, Jr.
Transfer Advisor Coordinator
Building 100, Room 117

Phil Campbell Campus

Chenee McRae
Building 302, Room 309

Erica Daniel
Student Union Building
*Ms. Daniels is out of the office until February 28, 2024.